Privacy Policy

Information we collect

We collect only what we need to quote and deliver painting work: your name, phone number, email address, property address and the details you tell us about the project. If you send photographs of your property, we store them against your quote record.

How we use it

Your information is used to prepare your quote, schedule the works, invoice you and provide warranty support. We may contact you once after a quote to confirm whether you would like to proceed. We do not sell or rent personal information to anyone.

Who we share it with

We share limited details with our own tradespeople and, where required, with suppliers arranging colour tinting or access equipment for your job. Payment processing is handled by our accounting provider under their own security obligations.

Storage and security

Records are stored in access-controlled cloud systems hosted in Australia. Quote records are retained for seven years to support our workmanship warranty and tax obligations.

Access, correction and complaints

You can request a copy of the information we hold, ask us to correct it, or ask us to delete anything not required for warranty or legal purposes. Email us and we will respond within thirty days.

Privacy enquiries: melbournesprecisionpainters@gmail.com